- Customer Service
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It is in understanding your needs and concerns that we are able to strengthen our commitment to you. We encourage you to contact us with your thoughts and questions by phone, email, or mail. We look forward to hearing from you.
Send your questions, concerns, or complaints by email and one of our representatives will reply to you within 24 hours. Please DO NOT email your emergency request.
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Representatives are available 24 hours a day to take your emergency request. Customer Service Representatives are available Monday through Friday from 7 a.m. to 6 p.m. to assist with your customer service needs.
Business Customers:
1-877-4-ComEd-1
En Español:
1-800-95-LUCES
Teletype:
1-800-572-5789
Electrically-operated medical equipment:
1-800-334-7661
Please let us know if you or a member of your household depends on electrically operated medical equipment. This important information will be noted on your account.
ComEd
Customer Care Center
P.O. Box 805379
Chicago, IL 60680-5379
